Shipping policy

SHIPPING & DELIVERY POLICY

• Processing time: All products are made on-demand. That means we don’t keep dusty piles of hats in a warehouse — we make your gear after you order it. Expect 2–7 business days before it ships.

• Shipping time: Depends on your location. In the U.S., average is 3–5 business days. International orders take longer (sometimes thanks to tariffs, customs, or just pure chaos).

• Delays: We’re not responsible for carrier delays, customs holdups, or random acts of God (or politicians). Once it leaves our hands, it’s out of our control.

• Tracking: You’ll get a tracking link once it ships. If you don’t see updates right away, blame USPS/UPS/DHL — not us.

• Lost or stolen packages: If the carrier marks it “delivered” but it’s not in your hands, we can’t refund you (file a claim with the carrier). If it’s lost in transit, we’ll work with you to replace it, but no guarantees if it was scanned “delivered.”

• Customs & duties: International buyers — your country may charge import fees or taxes. We don’t control those. Pay them if you want your package. Sorry, we don’t bribe customs.

• Contact us: If your package looks truly gone or cursed, email us at [your contact email]. We’ll try to help, but remember — we don’t run UPS.